Terms of Service

Orders are placed and paid for on Shopify's secure checkout. Payment is taken when you place your order. You can pay by credit or debit card, Shop Pay or PayPal, or any other method shown at checkout. Shopify sends your order confirmation email.

If a piece turns out to be unavailable or was shown at the wrong price, we may cancel the order and refund you in full to your original payment method.

Prices are shown in US dollars. Sales tax, where it applies, is calculated at checkout. For international orders, duties and import taxes are paid by the customer on delivery.

Shipping options and prices are shown at checkout and listed on our Shipping & Returns page. Delivery times are estimates.

Returns and exchanges follow our Shipping & Returns policy, which forms part of these terms:

• Unworn pieces can be returned within 14 days of delivery, with tags attached.
• Limited releases and final-sale pieces are exchange-only.
• Return shipping is covered on faulty items.
• Refunds go back to your original payment method.

Many pieces are made in small runs and may not be restocked.

Online gift card purchases are coming soon. Visit the Lab to buy one in person. Gift cards are not sold on this website for now. They cannot be exchanged for cash except where the law requires, and should be kept safe like cash.

Customer accounts (sign-in, orders and addresses) are provided by Shopify under Shopify's terms. Website logins are for store staff only. We may block anyone who misuses the site.

Reviews must be honest and about the product. We check reviews before they appear and may decline ones that are offensive, unrelated or contain personal information. You give a name, shown publicly with your review, and an email that stays private and is used only to contact you about your review. By submitting a review you let us show it on this site.

The Empire The Luxe Lab name, logo, designs, photos and site content belong to us or our licensors. Please don't copy or use them without our written permission.

To the extent the law allows, we are not liable for indirect or consequential losses, and our total liability for any order is limited to the amount you paid for it. Nothing in these terms limits rights you have under consumer law that cannot be excluded.

These terms are governed by the laws of the State of Minnesota, United States.

We may update these terms. The version shown when you place an order applies to that order.

• Email: empiretheluxelabllc@gmail.com
• Phone: (651) 440-9334
• In person or by post: Empire The Luxe Lab, 1098 S Robert St, Saint Paul, MN 55118

See also our Privacy Policy.