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Accessibility

Last updated October 25, 2026

We want everyone to be able to shop Empire The Luxe Lab, including people who use assistive technology.

Our goal

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA.

What we have done

  • Every page is checked automatically with the open-source axe tool at phone and desktop sizes, and new serious issues block changes from going live.
  • A "Skip to content" link is the first thing keyboard users reach, and every link, button and field shows a gold outline when focused.
  • Menus, search, dialogs, the bag, the product photo slideshow and the collection filters work with the keyboard; dialogs keep focus inside and return it when closed.
  • Pages work on phones, tablets and desktops without sideways scrolling, with buttons and links at least 44 pixels to tap on phones.
  • Links inside text are underlined, and icon-only buttons have spoken names.
  • Product photos have text descriptions, and colour choices are labelled with their names, not just shown as swatches.
  • Forms have visible labels, and error and status messages are announced to screen readers.
  • Dialogs such as the size guide and quick view can be used and closed with the keyboard.
  • Videos in the homepage gallery have no sound, play only while on screen, and stay still when your device is set to reduce motion. Animations are also turned off in that setting.
  • Text is shown in high contrast on a dark background.

Known limitations

  • Some gold text on black at small sizes may be harder to read for some visitors.
  • Gallery videos do not have captions or descriptions; they contain no spoken content.
  • Some older product photos may have brief descriptions.

We are working on these and review the site as we add new features.

Ask for help or report a barrier

If something on the site is hard to use, or you'd like help placing an order, contact us. Tell us the page and what happened, and we'll respond as soon as we can, usually within 2 business days.